What do the loyalty points entitle us to?

  Reply : Hi palette, many thanks to your support. As long your loyalty point over 500 points,you can use that point as discount on your order. Please do not hesitate to contact us for any question. We will try our best to do what we can for you. Many thanks.

Happy loyal customer

Excellent!

There was nowhere to add the code you recently text me, for 20% off. Bit disappointed..

  Reply : Hi Eleanor, Thanks for your support. There's no code to add on. Just simply order over £20 on your meal and you will automatically get 20% discount.Many thanks .

10/10

Used before Always good food well cooked

The food was great when it got here but it took well over a hour and a half to get here which was to long

After a 2 hour delay for the food we were given 50% discount which I can’t complain about. Not only that the young lady on the phone was fantastic through out with the constant phone calls from us she was polite and courteous and is the main reason we have returned. But the food is good and I will be back again.

We just want to say how much we enjoyed our special Mother's Day treat meal tonight. The food was fresh and plentiful and you let us swap the beef dish in the set meal for chow mein so thank you

Your phone line is permanently engaged try to find what has happened to our delivery

Food always comes on time and tastes superb

Never had a bad meal from Fountain House. Lovely food!

.

Hi, Just had a meal delivery and my hot and sour soup is sweet not sour? Bit confused?

Good way to celebrate Chinese New Year

Great food

I have been in touch with food hub as I am not happy with the order I received from yourselves I waited nealy 3 hours and when it came it was inedible I would like a full refund for the 32 50 as my family couldn't eat any of it this is totally unacceptable I would like my money back

We waited 3 hours for order I ordered at 8 and it turned up at 10 45 order was cold and not good at all phoned to see what was happening and was told it was down to the driver due to new road and it was a 6 mile trip this is not the case as the new road makes the journey quicker I have used this restaurant many times before with no problems at all food always great this time totally unacceptable not good at all

Food didnt even turn up

Food was very nice worth waiting for

Order not delivered - been over 2 hours. Cannot get through to the restaurant by phone to chase.

We regularly order and have never been disappointed

We regularly order and have never been disappointed

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