Food always comes on time and tastes superb

Never had a bad meal from Fountain House. Lovely food!

.

Hi, Just had a meal delivery and my hot and sour soup is sweet not sour? Bit confused?

Good way to celebrate Chinese New Year

Great food

I have been in touch with food hub as I am not happy with the order I received from yourselves I waited nealy 3 hours and when it came it was inedible I would like a full refund for the 32 50 as my family couldn't eat any of it this is totally unacceptable I would like my money back

We waited 3 hours for order I ordered at 8 and it turned up at 10 45 order was cold and not good at all phoned to see what was happening and was told it was down to the driver due to new road and it was a 6 mile trip this is not the case as the new road makes the journey quicker I have used this restaurant many times before with no problems at all food always great this time totally unacceptable not good at all

Food didnt even turn up

Food was very nice worth waiting for

Order not delivered - been over 2 hours. Cannot get through to the restaurant by phone to chase.

We regularly order and have never been disappointed

We regularly order and have never been disappointed

.

Normally love your food . Chilli box nice. But meals were cold and dry :(

We always order from here. Today's order was terrible, the bbq sauce tasted off. Salt and chilli chicken was just pure salt nothing else. The chicken balls were pink still and the curry sauce was extremely runny and watered down. Very disappointed with the food! Will not be ordering from here again!

  Reply : Hi Luke, thanks for your support to us , unfortunately, I m so sorry for your bad experience with us. May I please know when you make that order so I can trace back. We will always do whatever we can to improve our food quality and service. many thanks.

Great food great service great portions great large curries I suppose you could say, GREAT.

  Reply : Hi Anthony, many thanks for your support to fountain house. We will always try our best to serve you . Happy New year to you and family.

6 mins off 2 hours and nothing still, cant get through on phone

Ordered on line. WAITED for delivery for 2 hours. Tried phoning to see what was going on. No answer on the phone. No idea about getting a refund for order. Very poor service.

Waited over a hour and a half for food to be delivered. Tried to call to see what was happening with the order and got no answer from them.

We love fountain house and regularly order from here. Tonight we ordered chicken and sweetcorn soup as normal but there seemed to be some kind of fish in the soup. It looked like crab sticks. I was unable to eat this which was disappointing.

Used for years and always excellent

Excellent food

Speedy delivery, food hot, and very tasty

  Reply : Hi Stephen, many thanks to your support. Hope to see you soon.

Lovely food and very fast delivery